Call Center Manager
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Call Center Manager
Bath Concepts Independent Dealers offers a stylish, cost-effective, low‑maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and have extended that level of quality into all our products.
Job Responsibilities- Schedule and confirm appointments
- Hire, train, and manage Call Center Representatives
- Answer inbound calls and make outbound calls as needed and as a training tool
- Provide customer service
- Manage sales representatives’ schedules
- Achieve weekly and monthly quotas
Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
CompensationWe have an excellent compensation package for this position that includes a salary and bonus opportunities.
Job Details- Seniority level:
Mid‑Senior level - Employment type:
Full‑time - Job function:
Other (Internet Publishing) - Location:
Redding, CA - Salary: $ – $
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