LAA-- Systems Analyst

Alberta, Canada

Posted Monday, January 26, 2026 at 9:00 AM

Legal Aid Alberta is seeking to fill a full-time Applications Systems Analyst (Full-Stack Developer) to join our IT Business Delivery team. This position will primarily focus on the design, development and enhancement of mainly custom business applications. The ideal candidate has hands-on experience building end-to- end solutions, is comfortable working in modern web frameworks and has a growing familiarity with AI developer tools.

This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong at delivering high-quality results.

* Note, although this is a remote opportunity, candidates must be able to travel to Edmonton and/or Calgary offices for meetings and workshops as required. Only Alberta residents will be considered.

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law,domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

You are motivated by making a difference and demonstrate empathy for people in challenging situations. You thrive in environments where collaboration, process improvement, and technology come together to deliver better outcomes for clients. With a strong technical delivery background, you can translate business requirements into meaningful technical solutions for business users. You love learning new things, solving problems, and can adapt to change quickly.

Above all, you are committed to the success of your team and the mission of the organization.

Job Description

Reporting to the Manager IT Business Applications, key responsibilities include:

Primary Responsibilities

Full Stack Development

• Administer, configure, customize, and support Legal Aid Alberta’s key business applications including Dynamics CRM, Dynamics Business Central, Microsoft Power Portal, SharePoint and custom built applications
• Build and enhance custom web applications from front end to back end
• Develop clean, maintainable, and well-tested code
• Contribute to the architecture and development of a front end component library/design system
• Collaborate with business analysts, architects, infrastructure and other developers to create a practical solution to a business challenge
• Create and maintain back-end services, APIs, and integrations
• Troubleshoot, debug, and optimize existing applications
• Develop well-structured front-end components and back-end microservices
• Leverage AI-assisted coding tools (e.g., Git Hub Copilot, Claude, Codeium) to improve productivity
• Participate in code reviews, adhere to coding and documentation standards, and contribute to continuous improvement
• Support the team’s progression towards continuous delivery including improving automated testing practices.

Secondary Responsibilities

IT Operations & Support

• Support day to day operations of our core business applications including triage of support tickets, maintenance, peer reviews, etc. Follow established escalation processes.
• Develop and maintain an understanding of the business processes that rely on the supported applications
• Apply knowledge and expertise in the delivery and support of information system solutions that achieve business goals and needs
• Clarify non-functional performance issues to the broader IT and business team, and work towards resolution with appropriate teams
• Requires full systems access to set-up, modify, suspend, or delete user access, including participation in systems audits or investigations regarding potential abuse or security violations by users
• Gather or create operational documentation for preparing and executing on deliverables as required
• Define best practices and methodologies used to support critical services
• Actively participate in maintaining IT department documentation

Collaboration & Stakeholder Engagement

• Collaborate with multiple stakeholders at all levels of the…