Healthy Communities Co-Ordinator

Places for People Group is a social enterprise that believes it's people who make a community. At Places Leisure we create active places and healthy people for communities to thrive, and we aim to be the UK's leading health and wellbeing enabler. We value our people and strive to ensure our team is appreciated and supported. At Places for People, you're more than just a number – you're part of our cause.

• Act as the first point of contact for individuals referred to Healthy Communities programmes, ensuring a welcoming, supportive, and positive experience.
• Communicate effectively with healthcare professionals, social prescribers, and partner organisations regarding programmes, referrals, and participant engagement.
• Manage and maintain accurate records and databases in line with data protection requirements.
• Screen participants in accordance with eligibility criteria and programme guidelines.
• Provide clear, accessible information to help individuals choose and access the most appropriate programme. Promote programmes and be responsible for associated sales, including memberships and services.
• Take payment details securely and set up memberships and programme enrolments.
• Book, coordinate, and manage appointments and programme sessions.
• Support the team by managing schedules, appointments, and participant communications.
• Contribute to the smooth day‑to‑day operation of Healthy Communities initiatives within the leisure centre.
• Effectively and professionally complete any admin tasks relating to the project/programme.

• Experience managing data and communicating to a range of audiences.
• Experience in a customer facing role or sales.
• Passion for improving the health of the local community and awareness of local sports/health landscape.

We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We offer a comprehensive benefits package with each role, including:

• We align with the Real Living Wage foundation.
• A 2% bonus for all colleagues.
• Full Health & Fitness membership for you, a nominated adult and up to 4 juniors.
• Flexible working (including part time working, shift work and more).
• An opportunity to purchase additional annual leave.
• Ongoing personal learning and development opportunities.
• Access to our Company Pension scheme.
• Cashback plan for healthcare costs – up to £500 saving per year.
• Discounts of up to 50% on activities, centre shop and cafes.
• Extra perks including discounts and offers from shops, cinemas and more.

If you meet the criteria and are ready to take the next step in your career, apply using our simple 5‑minute application process. Upload a CV and a supporting statement demonstrating how you meet the role's requirements.

Please note that we may bring the closing date forward if we receive a large number of quality applications. If you are interested, apply promptly to avoid disappointment. If you are using a mobile device, ensure your CV is stored in the cloud (Google Drive, One Drive or Dropbox).

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, including pre‑employment checks (such as Disclosure and Barring Service checks where applicable) to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture and report concerns to protect those in our communities.

Armed Forces – We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner who meets the essential criteria for the vacancy.

Disability Confident – We are proud to be a member of the Disability Confident scheme, certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone with a physical or mental impairment that has a substantial and long‑term negative effect on their ability to do daily activities.

Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self‑advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.