Brokerage officer

Job Description

Brokerage Officer – Children & Adults Services

Pay Rate: £16.35 per hour

Hours:

37 hours per week

Work Pattern:
Hybrid – minimum of two days per month in the office, with flexibility required to attend more frequently depending on service needs.

Role Overview

We are seeking a skilled and motivated Brokerage Officer to source, negotiate and coordinate care and support arrangements for children and adults. You will work closely with social workers, providers, families and commissioning teams to ensure high-quality, cost-effective placements that meet individual needs and outcomes. This role plays a critical part in supporting vulnerable children and adults by ensuring appropriate placements, safeguarding, and compliance with legislation.

Key Responsibilities

• Receive and manage referrals for care and support packages
• Source appropriate placements and negotiate best value with providers
• Liaise with families, service users, social workers and providers throughout the placement process
• Ensure placements meet individual needs, preferences and outcomes
• Complete contract documentation, approvals and panel submissions
• Maintain accurate records using placement and case management systems
• Provide advice, information and signposting to families and professionals
• Support market development