Triage and Assessment Worker – closing date

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children/families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April 2026, we’re expanding our service, looking for new Triage and Assessment Worker – helping guide children/families on their healing journey.

Position: BB4K Triage and Assessment Worker

Location:

Reading with hybrid working arrangements.

Contract:

Permanent full-time – 37 hours/week, weekdays.

The role:

You’ll play a significant role in supporting children/families affected by domestic abuse, responsibilities include:

• the first point of contact for families referred to our service
• conducting structured assessments to understand needs
• providing skilled practical help/advice to enable families to reach informed decisions
• presenting cases at internal triage meetings, providing clear recommendations for support pathways.

About you:

As a successful Triage and Assessment Worker, you’ll have experience of working with vulnerable families, ideally within a domestic abuse, safeguarding, or trauma-informed context. You’ll have experience of case management/presentation. With excellent interpersonal skills, you’ll actively listen, build trust quickly, communicating effectively while providing a telephone-based service.

If this sounds like you please visit our website for more information, contact details and to apply today to join a collaborative and dedicated team who are part of something truly meaningful.

www.pact charity.org/careers/current-opportunities

Early applications are encouraged, we may review and appoint earlier if a successful candidate is secured.

Open for applications from

19 December 2025

Closing date for applications

30 January 2026

Will my application be acknowledged?

All applicants, successful or otherwise, can expect to receive a reply from us in due course