Security Supervisor

Join Our Team as a Security Officer!

Location: Reading
Hours: 4 on 4 off shift pattern
Pay: £14.58 hourly rate

Supervisor to work for one of a prestigious site based in Reading. You will be responsible for maintaining the security requirements of the client whilst upholding a strong corporate image and high standards of professionalism, following directions from the Regional Operations Manager.

The Security Supervisor is a key leadership role. You will lead a team of Security Officers, oversee day‑to‑day security operations, ensure compliance with health and safety standards, promote staff wellbeing, and drive a culture of professionalism, vigilance and excellent visitor service.

• Lead, motivate, and support a team of Security Officers.
• Support the workforce planning team to ensure all duties, core and ad‑hoc, are adequately staffed.
• Monitor officer performance, conduct appraisals and provide regular feedback.
• Drive the highest standards of presentation and behaviour through floor‑based officer engagement.
• Oversee daily security operations including access control, patrols, incident reporting and emergency response.
• Investigate and report incidents in line with the Site and WJ policies and legal requirements.
• Liaise with external agencies (police, fire brigade, contractors) as required.

• Annual leave entitlement of 5.6 weeks.
• Lifestyle benefits – mortgage and financial advice, vouchers for shopping outlets and food stores, employee referral scheme.
• Learning & Development – e‑learning courses, on‑site training, apprenticeships and in‑house courses.
• Health and wellbeing – life assurance scheme, access to mental health support specialists.
• Online GP access for you and your dependants.
• Financial support and discounts on hundreds of retail sites.
• Progression opportunities – many team members advance to senior and site management roles.
• Welcoming, respectful team culture.
• Uniform and full induction provided.
• Cycle to Work scheme.

• Proven supervisory or management experience in a security, facilities or public‑facing environment.
• Strong leadership and people‑management skills with the ability to motivate teams.
• Knowledge of health and safety legislation, security operations and emergency procedures.
• Excellent communication, decision‑making and conflict‑resolution skills.
• High level of integrity, professionalism and reliability.
• Ability to work flexibly, including evenings, weekends and public holidays.
• Front‑line SIA licence.
• Willingness to travel to and from Reading during unsociable hours.

• Experience working within a cultural, heritage or public venue environment.
• First Aid at Work certification.
• Customer Service experience.
• Knowledge of scheduling staff through a workforce management system.

Interested? Apply now and secure your future with us!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.