IT Services MSP ITSM - Business Development Representative

Position: IT Services MSP ITSM - Business Development Representative -
IT Services MSP ITSM - Business Development Representative

Location:

Reading, Berkshire (Office-based) Type:
Permanent Salary: £26,000 £ 30,000 basic OTE: £6,000 per year

Start Date:

ASAP An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change. If you have experience in Service Management or IT Services and a passion for new business development, this could be the perfect next step in your sales career.

The Role As a Business Development Representative (BDR), youll play a key role within a successful sales team, generating new sales opportunities and building a strong pipeline of qualified leads. Youll be responsible for prospecting, following up on opportunities, and passing high-quality leads to the wider sales team for conversion. This role would suit someone who is motivated, resilient, and thrives on building relationships and exceeding targets.

Key Responsibilities Generate new leads through proactive cold calling Follow up on marketing campaigns, engaging and developing prospects Qualify leads and pass opportunities to sales colleagues for conversion Accurately document and track activity within the CRM system (Salesforce) Engage confidently with senior decision-makers, including Directors, VPs and C-suite executives Identify opportunities for new campaigns to increase lead generation Develop a strong understanding of products and services, communicating value clearly to prospects Build and nurture long-term relationships with potential customers Skills & Experience Proven experience as a Business Development Representative or similar role Comfortable prospecting and cold calling into a global market Strong communication, negotiation and business acumen Self-motivated with a track record of meeting or exceeding sales targets High energy, organised, and resilient mindset Background in Service Management or IT Services is desirable Fluent English (spoken and written) Benefits 24 days holiday per year (plus bank holidays) £6,000 OTE per year on top of basic salary Clear career development opportunities within a growing global business Supportive team environment where performance is recognised and rewarded This is a rewarding role where your contribution will make a real impact, offering strong earning potential and long-term career progression.