Key Accounts Manager

Overview

Key Accounts Manager role at Renault Trucks. Field-based position covering the UK. A current driving license and willingness to travel and stay away from home as needed are required.

We are a team of 6, with 5 KAMs covering the UK and reporting to the National Key Account Manager. In conjunction with the National Key Account Manager, we establish an agreed business and action plan to identify and develop sales opportunities for our nominated accounts.

You will be responsible for developing and nurturing long-term relationships within a portfolio of nominated key accounts and prospects to maximise volumes and margins on vehicles in line with the current business plan. Relationship management includes ensuring customer satisfaction across all aspects of the business relationship by working closely with all other departments to proactively manage all business interactions and resolutions.

• Maintain correct levels of contact with the respective dealers to provide professional support to the Key Accounts and ensure the highest standards of customer satisfaction.
• Provide concise reports on key Fleet activities including forward order predictions, market information, and highlighting potential sales opportunities.
• Utilise the Company’s IT tools effectively to respond to requests for quotation and move opportunities through the sales stages to build, deliver and invoice.
• Negotiate agreements with a portfolio of accounts and collaborate with other departments to meet customer needs.
• Ensure successful application and continued fulfilment of the agreements, including delivery of vehicles into service, securing aftermarket support, evaluating customer satisfaction, and implementing corrective action plans where necessary.

• Experience in high-value sales and knowledge of complex commercial offers.
• Proven experience in relationship management with knowledge of legal and financial rules associated with key account protocols.
• Ability to present and communicate at all levels and with all audiences.
• Commercially aware with demonstrated strategic thinking ability.
• Strong negotiator with the ability to influence across other business areas.
• Full UK driving licence and comfortable with regular travel.

• Professional growth and development through various training opportunities.
• Company Car: fully electric or hybrid options available.
• Pension scheme: matched up to 7% of salary, including death in service cover.
• Medical Insurance: provided by Bupa.
• Employee Assistance Programme for wellness, mindfulness, and counselling.
• Generous holiday allowance: 25 days increasing to 30 days plus bank holidays.
• Discounts on various purchases including shopping vouchers, cinema tickets, holidays, and travel.
• Fitness perks via My Gym Discounts  and My Active Discounts ; on-site gym access.
• Free on-site parking.
• Enhanced family-friendly policies, including maternity and paternity leave provisions.

For more details regarding our benefits, please follow the link:
Volvo Employee Benefits

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Applying to this job offers you the opportunity to join Volvo Group. We are a global team that values care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to a positive impact on society and a more sustainable future. We empower our people and value work-life balance and professional growth.