Parts Advisor

Starting £28,000, hybrid working, Mon-Fri, Permanent Role, Health and Wellness Programmes, Enhanced Maternity/Paternity Schemes, Birthday Off

The parts advisor role
We're seeking a skilled and motivated Parts Advisor to join our expanding team in Reading and provide outstanding service to our customers. This role is ideal for someone who is customer-focused, knowledgeable in parts operations, and commercially minded, with the ability to optimise stock management and drive sales.

Duties of the parts advisor

Greeting parts customers on site, making them feel welcome and providing exceptional customer service
Assisting technicians by looking up parts needed for vehicle repair
Answering phone calls and assisting walk-ins and wholesale customers with their part needs
Stock checking, warehouse keeping etc
Locating available parts when the dealership is out of stock and thinking outside the box to ensure we keep customer vehicles on the road
Handling parts payment collection and making sure all parts are billed appropriately
Packaging and shipping parts back to the manufacturer
General parts advisor duties
What we are looking for in our parts advisor

You have previous working experience as a Parts Advisor or in a parts position within the automotive industry and have strong parts knowledge.
Have exceptional communication skills and love delivering brilliant customer service.
Retail counter and phone experience desirable.
You are computer literate and confident using technology.
Ability to use all appropriate modules of Keyloop/Kerridge.
If you are interested in this parts advisor role, please apply now or contact Grace at E3

Recruitment