Quality Systems Specialist

At a Glance

Reading, UK. We are seeking a proactive and detail-oriented Quality Systems Specialist to join our Quality Assurance team. This role is pivotal in maintaining and enhancing our Quality Management System (QMS) in line with ISO 9001 standards. You will lead internal audits, manage quality training for new staff, ensure timely closure of non-conformances raised both internally and externally, and execute special projects as delegated by the Quality Assurance Manager.

• Maintain and improve the QMS to ensure compliance with ISO 9001 and customer‑specific requirements.
• Plan, execute, and report on internal audits; track and support the implementation of corrective actions.
• Deliver quality induction training for new employees and support ongoing quality awareness initiatives across the site.
• Coordinate the investigation and closure of non‑conformances, including root cause analysis and implementation of corrective/preventive actions (weekly CAPA reviews).
• Ensure quality documentation is up‑to‑date, controlled, and accessible; support document reviews and updates as needed.
• Work closely with production, engineering, and HSE teams to support quality and safety initiatives across the site.
• Identify opportunities for process improvements and support cross‑functional teams in implementing changes.
• Generate and complete Certificates of Conformance and compile test data into formal reports for submittal to customers as required.
• Assist with calibration program.
• Assist in updating controlled quality documents (procedures and work instructions) as required for compliance and changing business environment.
• Support the preparation of Quality Assurance reports.
• Occasional travel, as needed.
• Additional duties to be assigned as required.

• 2+ years’ experience within a Quality Assurance or Quality Systems role.
• Strong knowledge of ISO 9001 and internal auditing practices (Certified Internal Auditor (ISO 9001) or equivalent).
• Supervisory experience with the ability to lead and motivate a team.
• Excellent communication and organisational skills.
• Proficient in Microsoft Office and QMS software tools.

• Bachelor’s Degree in a related technical field.
• Background in manufacturing, ideally in electrical or electromechanical systems.
• Lead Auditor training (ISO 9001 or similar).
• Experience with root cause analysis tools (e.g., 5 Whys, Fishbone, 8D).

• Experience working in an ISO 9001:2008 environment.
• Experience in production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Critical thinking skills – using logic and reasoning to identify strengths and weaknesses of alternative solutions and approaches to problems.
• Excellent verbal and written communication skills – ability to communicate information and ideas so others will understand.
• Ability to manage multiple projects and meet agreed‑upon completion dates.
• Ability to motivate team members within cross‑functional teams.
• Ability to make quality decisions based on experience with minimal supervision.

• May require occasional exposure to manufacturing areas and use of personal protective equipment such as safety glasses and mandatory hearing protection.
• Ability to sit for prolonged periods of time.
• Ability to lift and carry up to 25 lbs.

Legrand is the global specialist in electrical and digital building infrastructures. Our solutions span residential, commercial, and data centre markets, and we are committed to delivering innovative, sustainable products for our customers worldwide.

Equal Opportunity Employer