PFI Compliance Manager; Quality Assurance

Role

PFI Compliance Manager (Quality Assurance) – Senior compliance role on a high‑profile healthcare PFI contract, Permanent, £60,000‑£70,000, Reading (On‑site).

I am currently working with a major facilities management provider to recruit an experienced PFI Compliance/Quality Manager for a large mental health hospital in Berkshire. This is a senior, site‑based role within a complex healthcare environment, operating under a long‑term PFI contract.

• Manage all processes (existing and developing new) to ensure best practice and industry standards are reflected in the way the contract delivers hard and soft facilities management services.
• Develop long‑term strategic relationships with key business stakeholders to optimise processes and establish quality procedures for each service line.
• Provide confidence in quality procedures to the SPV Client and NHS Trust; liaise with contract teams and cross‑functional internal teams to ensure timely and successful delivery of all contract deliverables according to best practice and customer needs, while maintaining overall profitability and ongoing retention of client business.
• Provide expert advice, guidance and support on all aspects of quality management, assurance and governance.
• Act as the contract lead for quality control, developing and maintaining contract and service‑level Quality Plans.
• Conduct quality audits, assess compliance, and present findings and recommendations to key stakeholders.

• Extensive Quality Assurance experience looking after Quality for an FM contract.
• Hold CQI recognised quality management assurance certificate (minimum Practitioner Grade).
• Demonstrable knowledge and application of ISO 9001:2015 and awareness of sector‑specific guides in the work environment.
• Recognised ISO 9001 Internal Auditors course.
• Facilities management industry sector experience ideally within Healthcare / PFI.
• Not a quality control position; this role manages Quality Assurance for an FM contract.

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