IT Account Manager

IT Account Manager IT Managed Services Provider - Reading (onsite 5 days a week) Salary: £30K-£40K DOE + ~£6K OTE (Quarterly Bonuses) Our client is a well-established MSP based in Reading, supporting over 300 SMEs across the South East. With a strong reputation for delivering IT and Telecoms solutions, they specialise in Microsoft 365, Modern Workplace, Cyber Security, Networking, and Cloud services.

They pride themselves on a customer-first approach and have ambitious growth plans.

Position Overview:

As an IT Account Manager , you'll join a team of three, managing and nurturing relationships with existing clients. This is a 75% office-based role with occasional client visits. Your focus will be on upselling and cross-selling IT solutions within the current customer base, ensuring renewals, and driving revenue growth. No cold calling-just building trust and adding value.

What We're Looking For:

2+ years of Account Management experience within an MSP (essential). Technically aware (understanding of MSP services) but not an engineer . Strong communication and relationship-building skills. Sales-driven with a passion for delivering outstanding service. Knowledge of Microsoft 365, networking, and modern IT solutions.