More jobs:
IT Hub Desk Level 3 Apprentice
Job in
Reading, Berkshire, RG1, England, UK
Listed on 2026-02-28
Listing for:
Best Apprenticeships
Apprenticeship/Internship
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Join us as an IT Hub Desk Apprentice and you’ll gain hands‑on experience supporting the UK’s largest water and wastewater provider, work with expert IT Engineers, and earn a Level 3 Information Communications Technician qualification to launch your IT career.
What you’ll be doing as an IT Hub Desk Apprentice:- IT Stock Management:
Organise, track, and support ordering of IT equipment - Customer Onboarding:
Set up IT for starters and movers, collect kit from leavers, and follow security processes - 2nd Line Support:
Resolve hardware, software, and peripheral issues; diagnose and escalte when needed - Customer
Experience:
Act as a friendly point of contact and identify service improvements - Learning & Development:
Train, shadow IT Hub Engineers, test new features, and begin learning automation tools
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