Medical Information Manager IE

Medical Information Manager

• Reading, UK
• Working Arrangements:
  Hybrid – 3 days per week on‑site in Reading and 2 days remote

As Medical Information Manager for UK and Ireland
, you'll lead the delivery of high-quality medical information services, driving digital innovation and serving as the subject matter expert across the business. Ready to get started?

Join the engine of Sanofi’s mission — where deep immunoscience meets bold, AI-powered research. In R&D, you’ll drive breakthroughs that could turn the impossible into possible for millions.

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

• Lead Medical Information response delivery – project manage and deliver high-quality standard and customized responses for MI teams to use in addressing unsolicited requests from external customers, ensuring all content meets legal requirements, ABPI/IPHA Codes of Practice, and company guidelines.
• Drive digital transformation and innovation – actively participate in projects developing Medical Information services that provide customer responses through preferred channels while amplifying digitization and AI enablement.
• Act as the Medical Information Subject Matter Expert – serve as the expert for MI services and industry best practice, reinforce the value of Medical Information through strategic business partnerships, and provide training to vendors, Hub colleagues and other stakeholders. Active involvement in coaching medical information colleagues providing services to UK/IE customers to reach their KPIS and specifically support them in achieving accreditation for independent working on medical information documents.
• Develop therapeutic expertise – continuously build therapeutic area knowledge and cross-portfolio product expertise to enhance response quality and customer support.
• Drive continuous improvement and customer insights – use advanced knowledge to propose improvement initiatives at affiliate, Global MI and Hub levels; assess customer needs through data analysis, monitor content usage and trends, and share insights with stakeholders.
• Ensure quality oversight and compliance – contribute to quality oversight of MI vendors and Hub colleagues, support audits and external inspections, and maintain working knowledge of ABPI and IPHA Codes of Practice.

Note:

This role has no direct line management responsibilities.

• Educated to degree level or higher in life sciences, pharmacy, or a related discipline
  , or equivalent professional experience.
• Proven medical information experience within the pharmaceutical industry, including medical writing for technical MI documents.
• Strong understanding of ABPI and IPHA Codes of Practice, with experience applying these in a business environment; exposure to GxP‑related audits or inspections is an advantage.
• Ability to build effective relationships and collaborate with multiple stakeholders across geographies, cultures, and experience levels
  , while offering training or coaching to colleagues when needed.
• Proven ability to proactively provide insights that support decision‑making
  , with confidence presenting these insights to senior leadership; experience or passion for process improvement or digital projects is a strong advantage.
• Excellent communication skills (written, verbal, and interpersonal) in English, with a customer‑focused mindset and genuine passion for patient care.

• Help improve the lives of millions of people globally by making drug development quicker and more effective.
• Enjoy opportunities to collaborate beyond your area of expertise, working with diverse teams across science, clinical, and digital fields to spark new ideas and drive breakthroughs.
• Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every…