AI Engineer

AI Sales Consultant - AI Customer Excellence Center

The Oracle AI Customer Excellence Center, part of Customer Success Services organization, is a global team of pre‑sales experts dedicated to helping customers achieve their business objectives by providing deep expertise, winning sales opportunities, and accelerating cloud adoption.

This role focuses on evangelizing and expanding the footprint of Oracle Cloud Platform and services through initiatives such as Gen AI Services, AI Agents, open‑source AI models, AI Services and Infrastructure in the Cloud, and AI‑SaaS Integrations. The AI Sales Consultant presents the credibility of Oracle’s GenAI Services, AI Agents, AI Infrastructure products, and solutions from technical to board level, targeting key decision makers at customers’ organizations.

• Lead pre‑sales technical and functional support for prospective clients, ensuring a positive customer experience
• Focus on large or complex sales opportunities that require innovative solutions
• Advise clients on overall solution architecture
• Design, build, and deliver customer demonstrations, technology workshops, and webinars to showcase Oracle‑based solutions
• Participate in or lead customer‑specific Proof of Concepts, workshops, or performance tests
• Articulate the credibility of Oracle’s GenAI Services, AI Agents, AI Infrastructure and Machine Learning Technology products and solutions, from technical to board level, with a particular focus on key decision makers in customers’ organization
• Understand the competitive landscape, recognize and communicate opportunities to up‑sell based on product expertise
• Maintain a thorough understanding of relevant technical architectures, their applicability to Oracle’s customers, and their comparative advantages/disadvantages
• Liaise with the Oracle ecosystem
  • Account Teams and Sales Consulting to understand customer needs & pains
  • Product teams to learn and master new product features and absorb new technologies
  • Contribute to Sales Consulting communities and cross‑lob co‑operation

• At least 5‑7 years of deep, hands‑on technical experience in three or more of the following areas:
  • Cloud AI Services experience and familiarity with large language models (LLMs) (essential)
  • AI Infrastructure Design: lead the architecture and implementation of AI/HPC infrastructure using GPUs/TPUs, high‑speed networking, and scalable storage for GenAI/AI/ML workloads
  • AI Deployment: proven experience deploying large models in production on public clouds (OCI, AWS, Azure, GCP) and hybrid environments, utilizing microservices and containerization (Docker, Kubernetes) for scalable and reliable operations
  • Large Language Models (LLMs): deep expertise with closed and open‑source LLMs across the full AI lifecycle—training, fine‑tuning, and deployment for production inference
  • Performance Optimization: optimize AI infrastructure and applications on Oracle OCI, focusing on computational efficiency and resource management
  • Security & Compliance: ensure all AI infrastructure and solutions comply with industry standards and organizational policies on security, privacy, and data governance
• Experience selling and positioning Oracle offerings
• Excellent written and verbal communication skills
• Ability to travel when required
• Ability to build and maintain strong relationships with diverse stakeholders at all organizational levels
• Advanced organization, time management, and project management skills
• Advanced proficiency in English, both written and verbal

• Confident and assertive
• Positive attitude
• Self‑starter, comfortable working autonomously
• Ability to empathize with customers and understand their perspectives
• Skilled at balancing customer needs with Oracle’s objectives
• Willingness to take initiative and assist wherever needed
• Team player who actively seeks innovative ways to enhance Oracle’s customer service

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field required.

English (proficiency required). Knowledge of an additional language is an asset.

United Kingdom:
London or Reading.

Caree…