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HelpDesk/Support IT Support Technical Support Systems Administrator

IT Service Desk Agent — Fast First‑Line Support

Job in Reading, Berkshire, RG1, England, UK
Listing for: Thames Water
Contract position
Listed on 2026-01-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
A leading water utility company in the UK is looking for a Service Desk Agent to deliver excellent IT support for users. Responsibilities include troubleshooting IT incidents, acting as the primary contact for IT issues, and ensuring high-quality service delivery. Ideal candidates will have excellent customer service skills, knowledge of ITIL, and the ability to manage multiple tasks under pressure.

This is a 12-week assignment based in Reading or Swindon with an hourly pay rate of £17.00.
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