ServiceNow Lead - OMT​/Inventory

PRIMUS was established in 2002 in Irving, Texas. From this beginning the company has grown to include services and support locations in the US, UK, Germany, Poland & India. With over 3000 consultants deployed “on project” daily worldwide, PRIMUS brings together the right people and technologies to deliver the results our clients are seeking across a broad range of business initiatives.

• 8 to 10 years of experience with at least 5 years on Service Now
• Experience and understanding of the Telecom domain specifically Service Fulfillment
• Experience in driving design and requirement gathering discussions with the customer and in creating understandable designs for the consumption of the development team
• Understanding of Order Management processes & Telecom inventory
• Service Now CIS certifications in CSM or Telecom specific products
• Ability to comprehend and align with complex enterprise landscapes and architectures
• In-depth understanding of proactive and reactive assurance processes, Service Now specific best practices in designing the same and leveraging of TSM & TSOM to fulfill the requirements
• Understanding of inventory and fulfillment models for GPON, XGS-PON & other Fiber / Co-Ax networks
• Understanding of ODA and TMF APIs

• At least 5 years on Service Now
• Order Management processes & Telecom inventory
• Telecom domain specifically Service Fulfillment

NA

Join Primus Global Solutions as a Service Now Lead - OMT / Inventory. Elevate your career with innovation and impact in a dynamic environment. Apply now!