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Job Description & How to Apply Below
Greetings We are Hiring Service Now Lead
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
- OMT / Inventory UK, Reading Service Now Lead
- OMT / Inventory Permanent role
- 8 to 10 years of experience with at least 5 years on Service Now
- Experience and understanding of the Telecom domain specifically Service Fulfillment
- Experience in driving design and requirement gathering discussions with the customer and in creating understandable designs for the consumption of the development team
- Understanding of Order Management processes & Telecom inventory
- Service Now CIS certifications in CSM or Telecom specific products
- Ability to comprehend and align with complex enterprise landscapes and architectures
- In-depth understanding of proactive and reactive assurance processes, Service Now specific best practices xsabvtc in designing the same and leveraging of TSM & TSOM to fulfill the requirements
- Understanding of inventory and fulfillment models for GPON, XGS-PON & other Fiber / Co-Ax networks
- Understanding of ODA and TMF APIs
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