HR Shared Services Specialist

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.

Join us in our pursuit to defend data and protect people.

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Proofpoint is seeking a HR Shared Services Specialist to join our growing team in Cork, Ireland or Reading, UK on a 12-month fixed-term contract (maternity cover).

This role isa great opportunity to have direct impact on employee lifecycle and experience through supporting with onboarding, offboarding, partnering with key HR Stakeholders and enhancing the employee experience.

The HR Shared Services Specialist will be the main point of contact for all HR inquiries frominitialrequests through fulfilment and will partner with our local and regional people and cultureteams toidentifysolutions and resolve employee issues ina timely fashion.

You will be expected to be independent and proactive, with a customer service mindset and great stakeholder management skills.
This role will support the areas ofAPJprimarily but will also support with EMEA andthe Global processes.

• Triaging cases via our service management systemand shared inboxes and providing resolution in a timely mannerand meeting the SLAs, to our employees and various internal and external stakeholders
• Ensure the accuracy of employee data through the management of employee systems and processes
• Support withonboarding, offboarding and employee life cycle processes and queries
• Partner with the Benefits, Payroll, HRBPs, Immigration and compliance team in delivering the best customer servicebut also partner in various projects
• Provide testing support for Workday updated releases, integrationchangesand new functionality rollouts
• Activelyparticipatein implementation of new policies and processes
• Helpcreate,author and manager the HR Shared services knowledgebase
• Process a variety of HR transaction, ensuring compliance and integrity throughout the system
• Be able to provide reports and data analysis on request
• Maintain discretion in matters of confidentiality at all times

• 1+ year experience in a HR Shared Services hub, ideally tech company but nota must
• Strongproficiencywith Microsoft Office suite especially Excel, Word and PowerPoint and other tools that helpeliminatemanual steps from HR processes by automating and integrating to ensure greater operational efficiency
• Team player but also able to work individually
• Exceptional problem solving, time management, and organizational skills
• Ability to work efficiently in a fast-paced environment
• Keen to learn and expand the knowledge and skills

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!