Global People & Culture Policy Manager

Because we strive to put people first.

Culture, our way.

People and Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Our team has created a workplace of inspiration and growth. Be a part of building an inclusive and empowering culture, where every colleague’s unique abilities are recognised and celebrated. Collaborate with a team committed to the wellbeing of our workforce and define what it means to work at Primark.

• Own the end to end design, development, governance, and global implementation of People & Culture (P&C) policies, setting global standards while partnering with COEs and Country Leaders to balance consistency with local legal and cultural requirements.
• Lead the creation, evolution, and embedding of a Global P&C Policy Governance Framework, ensuring alignment with P&C strategy, Primark Values, D&I priorities and compliance with global laws, regulations, and privacy obligations such as GDPR.
• Act as the global subject matter expert for P&C policy, maintaining deep ER/IR expertise, monitoring global trends, providing authoritative guidance, and making strategic recommendations to ensure policies remain progressive and best practice aligned.
• Build strong senior cross functional partnerships with Legal, Compliance, and other key stakeholders to identify, mitigate, and manage global and local risks, while ensuring consistent interpretation and deployment of policies across all regions.
• Lead global communication, training, and implementation strategies, partnering with Learning & Development to create materials, supporting regional teams, managing translations, and driving consistent adoption of policy frameworks.
• Oversee ongoing governance, benchmarking, monitoring, and reporting of global policies, including effectiveness, compliance, risks, and required improvements, while maintaining audit ready documentation and contributing to global projects where needed.

People are at the heart of what we do here, so we provide a supportive environment to help you perform at your best.

We offer healthcare, a pension plan, and a potential bonus. You’ll receive 27 days of leave, plus bank holidays, and the option to purchase 5 additional days. To support your wellbeing, we provide Tax Saver Tickets, a fitness centre, and a subsidised cafeteria.

• 5‑7 years of HR experience operating at manager level, accountable for HR policy development, governance, implementation, and risk mitigation within global or multi‑market environments.
• Proven capability in creating, adapting, and rolling out HR policies across multiple regions, ensuring alignment with global standards while remaining fully compliant with local legislation.
• Strong experience collaborating with HR teams and cross‑functional stakeholders locally and globally, driving consistency and effective policy adoption.
• Demonstrated expertise in Employee Relations compliance, with a solid track record of identifying, mitigating, and managing organisational risk.
• Skilled in influencing senior stakeholders and operating autonomously in complex, fast‑paced, ambiguous organisational contexts.
• Excellent communication and relationship‑building skills, with the ability to engage, influence, and foster strong networks across diverse territories.

Primark promotes equal employment opportunity, striving to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you need any reasonable adjustments or have an accessibility request during your recruitment journey—such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology—please contact your talent acquisition specialist.

If you require extra support at any stage of the selection process, please get in touch with our team at

At Primark, people matter. They are the beating heart of our business, propelling our growth from the first store in Dublin in 1969 to a £9bn+ turnover business with over 80,000 colleagues and 440 stores in 17 countries today. Our values—Caring, Dynamic, and Together—run through everything we do.

All offers of employment are subject to background checks, including right to work, reference education, and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.