Complex Care Support Worker

Position: Urgent: Complex Care Support Worker – Rewarding Role
Job Description:

READING (2:1 – 24 HOUR COMPLEX CARE) Complex Care Support Worker – 2:1 Package (24 Hour Support)

About Unicare Complex Care Specialist

Unicare delivers specialist complex care and supported living services across the South of England. We support individuals with autism, learning disabilities, mental health needs and complex behaviours using Positive Behaviour Support (PBS), trauma-informed care and person-centred practice.

About the Client

You will support a young adult male with:

Autism Spectrum Condition

Learning Disability

Sensory processing needs

Anxiety and emotional regulation needs

He communicates using symbols, gestures, signing and written words and responds best to:

Predictable routines
Low arousal environments
Consistent staff relationships
Structured activity planning

He enjoys swimming, community activities, technology (iPad), puzzles and familiar TV shows.

Support is required to maintain safety and stability due to behaviours that may include self-injury or aggression when anxious or overwhelmed.

This package requires consistent, relationship-led support.

Support Package Overview

This is a 2:1, 24 hour support package including:

2:1 daytime support for all activities

Waking night + sleep-in during transition periods

Community support, personal care, emotional regulation and behavioural support

Full PBS and risk management framework

The staffing model ensures safety, learning and independence development.

Key Responsibilities

You will support with:

Daily Living & Personal Care

Personal care and hygiene support

Meal preparation and nutrition monitoring

Medication support (if trained)

Behaviour & Emotional Support

Following PBS strategies

Low arousal de-escalation approaches

Supporting sensory regulation activities

Maintaining predictable routines

Community & Independence

Swimming and leisure activities

Community access and travel support

Education / structured learning support

Social interaction and engagement

Safety & Risk Management

Following behaviour support and risk plans

Supporting safe environments

Recording incidents and behaviours accurately

Clinical & Specialist Elements

Staff must be comfortable supporting:

Autism and sensory regulation needs

Challenging behaviours

Emotional distress and anxiety triggers

Communication via symbols / signing / visual aids

Support plans include structured routines, sensory breaks and low arousal communication approaches.

Essential Requirements

Minimum 1 year experience in care
Experience supporting Autism or Learning Disabilities
Confident managing behaviours of concern
Good written and verbal communication
Calm under pressure
Team working skills (2:1 working essential)

Desirable (But Not Essential)

PBS Training
MAPA / PMVA / CPI
Trauma Informed Care
Makaton / communication aids experience
Complex care experience

Unicare will provide training and competency sign off.

What Makes This Role Different

Structured PBS and clinical support
Consistent staffing team approach
Strong MDT and management oversight
Clear progression into senior / specialist roles

Training & Support Provided

PBS training

Autism specialist training

Behaviour management training

Safeguarding Level 2 & 3

Clinical competency training (if required)

Reflective supervision and clinical oversight

Staff work under experienced clinical and operational leadership teams.

Why Join Unicare

✔ Values-led organisation
✔ Fast growing specialist provider
✔ Real career progression
✔ Strong clinical leadership
✔ Supportive management culture

Apply Now

If you are passionate about specialist care and want to work in a high quality, structured complex care environment, we would love to hear from you.

Job Types: Full-time, Part-time, Zero hours contract, Graduate