Credit Controller

We are looking for a dynamic Credit Controller to join our Accounts Receivable Team at The Royal Berkshire NHS Foundation Trust. This is a fantastic opportunity for the right individual to work with the wider operational teams, our solicitors, Private Patient insurance providers and other NHS Organisations in recovering a wide range of debts in line with our SFIs and the Debt Policy while ensuring accurate records are maintained.

You will be working closely with the AR Team Leader and the Overseas Visitor Credit Controller within the team.

Main Duties will include

The proactive pursuit and recovery of debts through communication with all relevant parties, firstly through reminder letters with follow-up telephone calls to ensure cash is recovered on a timely basis.

Preparing correspondence for cases referred to a third party collectors, in consultation with the AR Team Leader.

Screening and logging of all information received, including updates from debtors and private patient insurance provider summaries.

Working with the wider AR team to clean up the Debtors Ledger following resolution and successful debt recovery on accounts.

You will deliver a world class service through personal conduct, professional responsibility and aligning with the business needs. You will have a desire to Get it Right first time, eliminating duplication and unproductive time. You will be focussed on high customer satisfaction, both with internal and external stakeholders, demonstrating a balanced approach.

Diversity makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on  or .

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

If you believe this role is right for you, please review the full job description and submit your application by 28th January 2026. If you have any questions regarding the role, or want to have an informal discussion about it, please contact Charles Penny at charles

• Credit control experience
• Previous NHS finance experience

• Credit control experience
• Previous NHS finance experience
• Credit control experience
• NHS finance experience

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.