Business Analyst

Overview

• 3 month requirement for managed resource
• Request for an individual with Financial / Fin Ops practitioner experience / Business Analyst background to drive the capture of requirements so we can investigate the correct technology.
• Centrica currently have a solution in Service Now - Proven Optics to support cost modelling – need support to realise the benefit. Want to look at IT costs and apportion per business unit as a high level summery however full scope will be confirmed with the relevant owner

• Lead the capture, analysis, and documentation of business and functional requirements related to IT financial management and Fin Ops capabilities.

• Work closely with Finance, IT, and business stakeholders to understand current cost structures, financial processes, and reporting needs.

• Support the evaluation of appropriate technology solutions to meet Fin Ops and IT cost transparency requirements.

• Assess and help realise the benefits of the existing Service Now Proven Optics solution, including identifying gaps, improvement opportunities, and optimisation areas.

• Analyse IT costs and develop high-level cost allocation and apportionment models across business units.

• Facilitate workshops and stakeholder sessions to validate requirements, assumptions, and proposed approaches.

• Translate financial and technical concepts into clear, actionable requirements for technical and delivery teams.

• Collaborate with solution architects and platform teams to ensure requirements are feasible, aligned with Service Now capabilities, and fit for purpose.

• Produce clear documentation, including requirement specifications, process flows, cost models, and summary reports for stakeholders.

• Support decision-making by providing insights, options, and recommendations based on financial analysis and business priorities.

• Work with the relevant owners to confirm and refine the full scope as it evolves.

• 3 month requirement for managed resource
• Request for an individual with Financial / Fin Ops practitioner experience / Business Analyst background to drive the capture of requirements so we can investigate the correct technology.
• Centrica currently have a solution in Service Now - Proven Optics to support cost modelling – need support to realise the benefit. Want to look at IT costs and apportion per business unit as a high level summery however full scope will be confirmed with the relevant owner