Hybrid SaaS Customer Experience Specialist
Job in
Reading, Berkshire, RG1, England, UK
Listing for:
Ciphr
Full Time
position
Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A fast-growing tech firm in Reading is looking for a Customer Success & Experience Specialist to enhance customer experience throughout their journey. Your duties will include analyzing customer needs,
building relationships, and ensuring satisfaction. You will advocate for customers, increase loyalty, and collaborate with teams to continuously improve services. This hybrid role offers opportunities for development within a
supportive environment, making it ideal for those dedicated to outstanding customer care.
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