Strategic Service Delivery Lead - Customer Impact
Job in
Reading, Berkshire, RG1, England, UK
Listing for:
Mobile Broadband Network Ltd (MBNL)
Full Time
position
Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading mobile infrastructure provider in the UK is seeking a Service Delivery Engagement Lead to manage customer relationships and drive service improvements. This hybrid role, based in Central Reading, requires proven experience in customer-facing service leadership, strong stakeholder management skills, and an analytical mindset. The candidate will ensure high-quality service delivery and represent customer needs with operational teams, making a significant impact on
customer satisfaction and operational excellence.
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