Resident Advisor​/Front of House

Position: Resident Advisor / Front of House
Student Resident Advisor / Front of House

£12.22 per hour
• Temporary (3 months)
• Reading

Are you friendly, organised, and great with people? A leading student accommodation provider is looking for a confident Resident Advisor to join their team in Reading. This is a fantastic opportunity to support a vibrant student community while gaining valuable front‑of‑house experience.

Start: ASAP

Hours:

Monday–Friday, 9am–5pm

Contract:

Temporary, 3 months
Pay: £12.22 per hour

What you’ll be doing
As the first point of contact for residents, you’ll play a key role in creating a welcoming, supportive environment. Your day-to-day work will include:

Delivering excellent customer service in person, over email, and by phone
Handling queries and helping residents find the right solutions
Supporting the smooth running of the front desk and wider site
Ensuring a positive experience for everyone who walks through the door

What we’re looking for

You’ll thrive in this role if you bring:
Previous front-of-house or reception experience
Strong customer service skills in a people-focused environment
Confident IT skills, especially Microsoft Office
The ability to handle queries calmly and professionally
Clear, confident communication — written and verbal
Great organisation and time management
A proactive, self-motivated approach
A friendly, approachable manner and strong interpersonal skills