Recreation Channel Customer Business Manager

Overview

Join the world of Pepsi Co AFH sales, where you will work hand in hand with your customers to grow their business and make a real impact. Your innovation, problem solving and entrepreneurial spirit will be utilised to the fullest; where in this fast paced and ever changing environment, we can go from idea to implementation in a matter of days.

You will be inspired by the drive of your leaders and feel a true sense of connection and comradery with your colleagues, who are proud to work in Away from Home; “I’m proud of just how agile and resilient we are as a team. These last few months have really reflected our ability to be malleable, and we’ve used our wide breadth of customer base to our advantage” AFH team member.

Reports to:

Vending, Rec & Travel Controller

Main accountability: lead the profitable development of Pepsi Co UK businesses (Walkers and Quaker) Through key Recreation customers, developing a D2C GTM model for food truck acceleration.

• Deliver transformational growth in the AFH channel through developing:
  • A D2C model for Doritos Loaded and key culinary propositions as we accelerate our long term food vision within the AFH channel.
  • Support the Channel controller in building the strategy to accelerate in the culinary space across all models, both D2C and B2B.
  • Build strong relationships with RTM sector NAMS to support channel acceleration.
  • Continue to build strong relationships and deliver growth across Stadia, Arena, Event and Attraction customers where culinary will be most prominent.
• Build a strategic agenda with your customers incorporating Multi Year JBPs with the aim of growing our core business and expanding our brand footprint.
  • Collaborate with finance to build clear revenue models and align with Vending, Rec & Travel Controller, AFH Director and AFH Finance Controller to define the metrics.
  • Own tracking and course correction procedures for own customers and direct reports.
  • Work with ESSA/US colleagues to leverage scale at a global level to open up local opportunities and execute the culinary plans.
• Leverage all categories and portfolio.
• Maintain and develop strategic partnerships through World Class Customer Engagement (WCCE).
  • Lead Top-to-top (T2T) interactions with your customers.
  • Drive the day to day agenda with both a short term and long term lens.
• Identify new business opportunities throughout the wider Recreation, Leisure and Events channels.

• Success in a commercial role.
• Strong Understanding of bringing D2C models to the market.
• Strong understanding of selling foods and ingredients to the market.
• Strong drive for results with a desire to succeed in an entrepreneurial culture.
• A true “can do” attitude, showing bravery and strong work ethics to deliver results.
• Cross-functional experience in order to leverage internal partnerships both internally and externally.
• Experience managing change: understands the measures required to drive sales performance of an organisation.
• Influencing and negotiation skills: ability to drive agenda within both customer and Pepsi Co environment.
• Working with, or within, a major national food service customer (not essential).
• Working with customers to identify needs and deliver winning solutions.
• Commercial expertise to turn opportunities into commercial solutions for both businesses.
• Autonomous leadership of customer management & engagement.
• Leadership skills, to include coaching and development of future talent.