Business Support Officer

Benefits

Salary: £33,699 – £38,220 per annum – Grade 4

Hours:

Full time – 37 hours per week – Permanent

Location – Service Headquarters, Calcot, Reading

Excellent annual leave allowance of 28 days plus public holidays, and Flexible Working

Onsite gym, parking facilities and a Local Government Pension Scheme are available.

Working in Business Support within the fire service means stepping into a role where your skills make a difference every single day. Working as part of a team, you will be providing strategic support to the Senior Leadership Team and Directors, working across a variety of service areas to help deliver excellent service to the community of Berkshire. It's a chance to combine purpose with professional growth—bringing your organisational talent, problem‑solving mindset, and people‑focused approach to an environment that values integrity, teamwork, and innovation.

If you're looking for a role where your contribution truly matters and your work supports a safer future for everyone, this is the place to make your impact.

• Provide dedicated support to assigned members of the Senior Leadership Team
• Monitor budgets and support projects
• Write and prepare management and committee reports
• Manage diaries and respond to correspondence
• Organise and deliver events and visits
• Undertake analysis and research on specific issues
• Prepare and draft responses, including complaints and Freedom of Information requests
• Carry out systems‑based work (data entry, interrogation, and assurance)
• Liaise with senior local and central government officers, politicians, community representatives, and private/voluntary sector organisations, demonstrating high political awareness and sensitivity

• Can operate with professionalism, integrity, and discretion in a sensitive environment
• Is able to prioritise decisions and implement solutions in a timely manner
• Communicates effectively, both verbally and in writing, with a range of audiences
• Has strong IT skills and is proficient in the full Microsoft Office suite (Excel, Word, Outlook, PowerPoint)
• Has experience working in a multi‑disciplinary team with competing priorities
• Is willing to attend meetings at various locations, including evening meetings of the Fire Authority

The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached. The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

To apply for this position, click Apply Now. Appointment is conditional upon undertaking a standard Disclosure and Barring Service (DBS) check.

For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process, please contact Fayth Rowe, Executive Services Manager at  to arrange an informal discussion.