Business Support Officer

Location: Calcot

Benefits:

Salary : £33,699 - £38,220 per annum – Grade 4

Hours :
Full time -  37 hours per week - Permanent

Location – Service Headquarters, Calcot, Reading

Excellent annual leave allowance of 28 days plus public holidays, and Flexible Working

Hours:

37 per week

Onsite gym, parking facilities and a Local Government Pension Scheme are available. Other information about our benefits can be found here

This vacancy falls under eligibility criteria for the

‘Employee Referral Scheme’

About the role

Working in Business Support within the fire service means stepping into a role where your skills make a difference every single day. Working as part of a team, you will be providing strategic support to the Senior Leadership Team and Directors, working across a variety of service areas to help deliver excellent service to the community of Berkshire. It’s a chance to combine purpose with professional growth—bringing your organisational talent, problem-solving mindset, and people-focused approach to an environment that values integrity, teamwork, and innovation.

If you’re looking for a role where your contribution truly matters and your work supports a safer future for everyone, this is the place to make your impact.

Key Responsibilities

Provide dedicated support to assigned members of the Senior Leadership Team

Monitor budgets and support projects

Write and prepare management and committee reports

Manage diaries and respond to correspondence

Organise and deliver events and visits

Undertake analysis and research on specific issues

Prepare and draft responses, including complaints and Freedom of Information requests

Carry out systems-based work (data entry, interrogation, and assurance)

Liaise with senior local and central government officers, politicians, community representatives, and private/voluntary sector organisations, demonstrating high political awareness and sensitivity

About You

We are looking for someone who:

Can operate with professionalism, integrity, and discretion in a sensitive environment

Is able to prioritise decisions and implement solutions in a timely manner

Communicates effectively, both verbally and in writing, with a range of audiences

Has strong IT skills and is proficient in the full Microsoft Office suite (Excel, Word, Outlook, PowerPoint)

Has experience working in a multi-disciplinary team with competing priorities

Is willing to attend meetings at various locations, including evening meetings of the Fire Authority

Application and selection process

The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached.

The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

If you are interested in applying for this position, click Apply Now.

Please see the link to the Job Profile/Person Specification.

Appointment is conditional upon undertaking a standard Disclosure and Barring Service (DBS) check.

For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Fayth Rowe, Executive Services Manager at (url removed) to arrange an informal discussion