Sales Support Administrator

(with requirement to travel to our Leamington Spa office once a month for team meetings)

The Sales Support Administratorprovides essential administrative supportto the Sales department,acting as the first point ofcontact fornew and existing contacts.

Reporting to the Head of Sales, you will :

• Engage directly with clients, providing exceptional service and support.
• Provide proactive support to the Sales Team by streamlining daily operations and enabling them toachieve their targets
• Maintain meticulous attention to detail in a fast-paced environment.
• Apply a proactive mindset to problem-solving and workflow improvements
• Work collaboratively with the Marketing Team to maximise opportunities for reaching new clients.

This position offers the opportunity to developexpertisein our service portfolio, system sand processes creating a pathway for progression into a Sales Development Representative (SDR) role.

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We are looking for a skilled administrator with direct experience in sales or a customer service role with some account management. A strong understanding of IT would also be highly beneficial for success in this role.

• Customer Service Excellence
• Account Management Experience
• IT Proficiency
• Strong Communication Skills
• Attention to Detail
• Problem-Solving
• Team Player
• Sales & Financial Acumen
• Professionalism & Discretion
• Travel Flexibility

Ability Netexists to help make the digital world accessible to all. For more than 25 years, we have been transforming the lives of older and disabled people, and working with organisations of all types and sizes to build a digital world that is accessible and inclusive. and.

Pension Scheme : We provide a workplace pension in line with UK legislation. Eligible employees are automatically enrolled within three months of joining.

Annual Leave : Enjoy 25 days of annual leave plus UK public holidays. Your entitlement increases by one day each year after five full years’ service, up to a maximum of 30 days.

Life Assurance : We offer life assurance cover valued at four times your annual salary.

Wellbeing Support : We care about your wellbeing and are committed to supporting a healthy work / life balance. We offer :

• Simplyhealth Optimise wellbeing plan
• Confidential Employee Assistance Programme (EAP)
• A flexible approach to working arrangements that accommodates individual needs

Learning & Development :
We invest in our people.

You’llhave access to a wide range of learning and development opportunities to support your growth.

We’reproud of our inclusive, supportive culture and are committed to helping you reach your full potential.

Location : This role is only open to applicants based in the Midlands due to the requirement to occasionally work from the Leamington Spa Office.

Right to Work : We welcome applications from overseas. However, you must already have the legal right to work in the UK, as we are unable to sponsor work permits.

• Only applications that clearly meet the stated criteria will be considered i.e. a cover letter covering the required points and a separate CV.
• We are only able to provide feedback to candidates who attend an interview or assessment.
• Previousapplicants need not apply.

In order toapply for this role,Ability Netrequire a Cover Letter and CV to be sent to :

Cover Letter : You must answer the followingtwoquestions in your cover letter. Pleaseuse a maximum of300 wordsper answer.

• Please tell uswhat attracts you to the Sales Support Administrator rolein particularandwhy you are interested in working forAbility
  
  Net.
• Describe a time when you provided outstanding customer servicewhilstmanagingmultiple tasks or priorities  did youmaintaina high standard of service and ensure accuracy?

Please note : If invited to interview, the answers that you have providedmaybe explored further.

CV :
Provide a clear overview of your career history, focusing on roles and achievements relevant to this position. Where possible,demonstratehow your experience aligns with the responsibilities and skills outlined in the…