Sales Support

The Sales Support plays a key role in supporting the Sales and Purchasing teams by managing a wide range of administrative and supplier-focused tasks. This varied and fast-paced role involves processing orders, handling supplier communication, and maintaining detailed reports and system records. The role serves as a central point of contact between departments and ensures smooth day-to-day operations that contribute to the overall success of the team and business.

• Respond to inquiries via phone and email, providing accurate information and resolving issues efficiently.
• Prepare quotations, process purchase and sales orders, and ensure data accuracy in all documentation (e.g., orders, quotes, and invoices).
• Keep key members updated with relevant order information and timelines.
• Maintain and manage Purchasing reports, ensuring accuracy and completeness.
• Liaise closely with other departments (Operations, Finance, Warehouse, etc.) to ensure seamless processes and resolve any issues promptly.
• Manage workloads effectively to meet high standards and tight deadlines.

• Excellent verbal and written communication skills.
• Strong organizational, time management, and multitasking abilities.
• Methodical with great attention to detail.
• Basic computer literacy and proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Experience with ERP systems such as SAP (preferred but not essential).
• Ability to work both independently and collaboratively within a team.
• Proactive, self-motivated, and able to thrive in a fast-paced environment.
• Strong sense of urgency and accountability, with the ability to follow tasks through to completion.