Operations Coordinator

Operations Coordinator

Location: Bracknell
Salary: Up to £35,000 per annum
Hours: Full-time, Monday to Friday
Work Style: Office-based
Contract: Permanent

We are recruiting an experienced Operations Coordinator to support and deliver a high‑quality affiliate and membership‑style programme within a knowledge‑led, professional environment. This is a varied, hands‑on role suited to someone highly organised, process‑driven, and confident coordinating events, subscriptions, communications, and stakeholder engagement.

As an Operations Coordinator
, you will play a key role in delivering operational excellence across affiliate engagement, events, communications, and subscription processes. You will work closely with internal teams to ensure a smooth, professional experience across the full annual cycle.

This is a full‑time, office‑based role in Bracknell
, ideal for someone who enjoys coordination, structure, and ownership.

• Support and participate in affiliate engagement activities with key contacts
• Develop and project‑manage an affiliate events programme, including planning, bookings, coordination, and delivery (attendance required where needed)
• Manage subscription renewals, including invoicing, payment methods, and collections
• Coordinate content for affiliate communications, including newsletters, activity programmes, and case studies
• Oversee incoming affiliate leads, applications, and onboarding processes
• Coordinate affiliate resignations in line with internal procedures
• Gather and maintain affiliate and competitor intelligence
• Collaborate with colleagues to deliver a strong affiliate‑focused digital experience throughout the subscription cycle
• Maintain accurate records, systems, and processes to ensure operational effectiveness
• Deliver exceptional day‑to‑day coordination, administration, and customer service
• Work in line with quality procedures and operational best practice

• Strong IT skills, including Microsoft Office and familiarity with CRM, finance, or CMS systems
• Excellent organisational and coordination skills
• Experience in project management and/or event coordination
• Confident working independently and collaboratively within a team
• Highly developed written and verbal communication skills
• Strong customer service mindset
• High attention to detail and ability to prioritise effectively

• Experience supporting meetings, presentations, or professional events
• Background in membership, affiliate, or subscription‑based environments

• 3–5 years’ relevant experience in an operations, coordination, events, or programme support role

This Operations Coordinator role offers variety, responsibility, and the opportunity to play a central role in a professional, knowledge‑driven organisation. You’ll be trusted with ownership, valued for your organisation skills, and supported in delivering high operational standards.

Apply now

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