Centre Operations Assistant

Centre Operations Assistant Full-time | Monday to Friday, 08:3017:30 (occasional out-of-hours work) About the Company Join a dynamic and fast-growing provider of flexible work spaces across the UK. With over two decades of experience, this company is at the forefront of the flexible office revolution - transforming underutilised buildings into vibrant business hubs. Their mission is to empower entrepreneurs and businesses with the freedom, support, and space they need to thrive.

They manage a diverse portfolio of business centres nationwide, connecting property owners with occupiers through a unique client management model. Their values - Smart, Supportive, Prudent, Straightforward, and Responsible - shape a culture of excellence and innovation.

The Role As a Centre Operations Assistant, youll be the face of the centre, delivering exceptional customer service and supporting the General Manager in ensuring smooth day-to-day operations. From welcoming new customers to maintaining compliance and safety standards, youll play a key role in creating a professional and welcoming environment.

Key Responsibilities Deliver a world-class service to all customers and visitors Conduct professional viewings and support customer move-ins Handle queries and feedback with a proactive, solutions-focused approach Maintain high standards across the centre, including meeting rooms and communal areas Identify opportunities to upsell services Complete regular safety checks and manage incident reporting What Youll Bring Previous experience in a customer-facing role Strong organisational and communication skills Confident using Microsoft Office 365 A team player who is adaptable and resilient

Whats in It for You?

33 days annual leave (including bank holidays) Discounted private medical insurance Life assurance & income protection Cycle to work scheme NEST pension scheme Employee assistance programme Enhanced family leave policies