Customer Relations Administrator

Customer Relations Administrator

Location:

Hybrid (minimum 2 days per week in Reading)
Salary: £24,000
Travel:
Must drive and have access to a car (no public transport access)
 
FIND is partnering with one of the UK's largest and most established training providers—an Ofsted Grade 2 organisation with over 30 years' experience, supporting 7,000+ apprentices nationwide.
 
This role sits within a high-profile account, working on behalf of the organisation's largest automotive client, a globally recognised automotive brand operating worldwide.

The Role
 
You'll support the smooth delivery of training programmes by coordinating resources, managing orders, and acting as a key point of contact for trainers, suppliers, and stakeholders.

Key Responsibilities
 
Support the Resource Lead with scheduling and coordination
Act as the first point of contact for trainers and associates
Raise purchase orders and manage academy consumables and stock
Coordinate central resources, including virtual classroom licences
Maintain supplier portals and manage workbook orders
Produce utilisation and stock reports, including monthly stock takes  Skills & Experience
 
Strong Microsoft Office skills, particularly Excel
Excellent numeracy and organisational skills
Commercial awareness with the ability to identify cost savings
Confident communicator with a proactive, flexible approach
Highly organised with the ability to prioritise and meet deadlines