Receptionist - Fernbank Residential

Company Overview

South Coast Nursing Homes is a family‑owned and managed care home company based in Worthing, West Sussex. We operate nine homes across East and West Sussex and recently opened a new nursing home in central Worthing. Each registered home offers the highest standards of resident care and comfort, 24/7, for long‑ and short‑term stays.

Position:
Receptionist (Fernbank Residential Home, Worthing)

Hours:

25 hours per week – 8am – 1pm, Monday to Friday.

Employment type:

Contract.

• Provide front‑of‑house receipt and resident support.
• Answer incoming calls and take accurate messages.
• Provide necessary administrative support to the manager and team.
• Arrange visits for families and residents.
• Create daily planners.
• Arrange transport.
• Liaise with agencies to book care staff as required.

• Confidence in approach.
• Ability to think on feet and under pressure when dealing with multiple tasks.
• Excellent communication with residents, families, managers and directors.
• Good IT skills (Excel, Word, MS Office). Accuracy and attention to detail are essential.
• Problem solver and solution provider, quick learner.

• £12.21 per hour weekdays and £12.82 per hour weekends.
• Access to your pay as you earn it.
• Free DBS.
• Contributory Pension Scheme.
• Pension and Employee Assistance Programme.
• Industry‑leading training and development coupled with career progression.
• Refer a friend scheme.

South Coast Nursing Homes values diversity and is committed to an inclusive culture of respect and equality. We are an equal‑opportunity employer and welcome applications from all suitably qualified persons, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio‑economic background.