Scheduling Coordinator
Job in
Reading, Middlesex County, Massachusetts, 01867, USA
Listing for:
The Perico Group
Full Time
position
Listed on 2026-02-05
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
The Perico Group:
Expert Dental Implants & Periodontics
Location:
Reading, MA (this is an in-office position, it is not remote or hybrid)
Position Highlights
We are an elite, dynamic Periodontal surgery practice that is committed to delivering exceptional care to our patients and first-class service to referring providers. We are looking to add an outgoing individual who is passionate about providing premier customer service. The successful candidate will be a fun, hardworking, compassionate team player who will enhance the growth of our practice while providing an outstanding patient experience.
The primary role of the Scheduling Coordinator is to support the practice in meeting our goals to provide optimal clinical outcomes and exceed the expectations of our patients. Scheduling Coordinators at our practice welcome patients, answer phone calls, schedule appointments, collect patient financial responsibility and review patient records and referral documentation.
This is an hourly (non-production based) position and will be full-time working 30 hours or more hours per week.
Role and Responsibilities
Provide concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communicationGreet patients and visitors immediately upon arrival with a friendly demeanorAnswer the phone promptly with a smileSchedule appointments to optimize patient satisfaction, provider time and most effective use of treatment roomsReview and maintain the daily scheduleReview and maintain accurate information on patient recordsAssist patients as necessaryMaintain reception area in a neat and orderly conditionMaintain professional relationship with referring officesMaintain confidentiality of all information in accordance with HIPAAPerform other duties as assignedBenefits
Earned Paid Time Off Eligible Day 16 Paid HolidaysAnnual Merit Reviews with Bonus PotentialMedical/Dental/Vision Insurance401k Plan with Company Match benefitEmployer-sponsored Short Term Disability & Long Term Disability and Life InsuranceCPR Certification RenewalFIGS Scrubs/Uniforms and all PPE providedSkills and Abilities
Passionate about caring for peopleFriendly, inviting and professional personality and presenceSuperior active listening and communication aptitudeAppreciates different perspectives and opinionsRecognizes others feelings and responds supportivelyTeam-oriented and solution-driven mindsetSolid organization strategy that highlights strong attention to detail, critical thinking and time managementQualifications
High school diploma or equivalent requiredOne year in a customer service setting preferredWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans status.
Compensation details: 21-25 Yearly Salary
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