Office Support Specialist

Overview

Description and Functions:

GENERAL DESCRIPTION:

The Wyoming Department of Corrections (WDOC) is now seeking a candidate for a full-time Office Support Specialist in our Rawlins Field Service. This position performs various routine and detailed clerical and administrative functions to support the Probation and Parole Offices. The Field Services Division conducts pre-sentence investigations and supervision of adult probationers and parolees in a community setting. This position requires consistent, professional interaction with staff, offenders, victims, the public, the judicial system, law enforcement, local organizations, and public/private service providers.

Working for the State of Wyoming offers a total compensation package including:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA and holidays
• Retirement – Pension and 457B plans to help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities

Supplements:
For details on total compensation, see the Total Compensation Calculator.

• Acts as a specialist in an assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
• Performs, leads, or supervises various moderate to complex program and operational support duties.
• Applies knowledge of programmatic and administrative requirements.
• Resolves problems and makes recommendations for improvements.
• Performs specialized tasks, coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
• Conducts research and troubleshoots office systems or procedures for efficiency and accuracy; collects and details writing the required documentation in answering queries.
• Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
• Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
• Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
• Assists in budget development, analysis, interpretation, and recommendation, handling deposits and monetary transactions, and/or performing audit functions.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems, databases, and coded data for accuracy.
• Responds verbally and/or in writing to requests for information.
• Screens and correct documents for procedural compliance; evaluate the information for accuracy.
• Provides customer service to customers, clients, and staff and acts as a resource to explain rules and procedures to co-workers, customers, and/or clients.
• Responsible for inventory assets.
• Performs administrative duties requiring considerable judgment, including fiscal, human resources, or other specific program areas.
• Resolves some light computer issues/concerns.
• Maintains and reviews case files to determine actions to be taken.
• Assures the procurement process is managed appropriately and according to established procedures.
• Involves some processing/interpreting of legal documents.

• Preferences: Preference may be given to those with at least two years of work experience in an office environment. Preference may be given to those with prior criminal justice exposure.
• Knowledge: Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department.
• Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.
• Knowledge of the principles and practices of employee supervision, training, and evaluation.
• Knowledge of techniques for providing a high level of customer service.
• Knowledge of computer application systems, Google, and Google Docs and Excel.

• Education: Associate’s Degree (typically in Business)
• Experience: 0-1 year of progressive…