Warehouse Manager

At LX Pantos America, we’re all about making logistics simple and reliable. We help move goods across the globe — whether it’s shipping, warehousing, or managing the entire supply chain. We work closely with LG and other leading global companies to support their logistics operations and deliver smart, reliable solutions every step of the way.

With offices and operations around the world, we’re growing fast — and we’re looking for great people to grow with us. At LX Pantos America, you’ll find a team that’s supportive, hard-working, and always up for a challenge. If you’re someone who’s ready to learn, contribute, and be part of something bigger, we’d love to have you on board.

Position Summary

The Warehouse Manager is responsible for overseeing end-to-end warehouse operations at the logistics center, including inbound, storage, picking/packing, outbound, returns, inventory accuracy, safety, staffing, and KPI performance. This role drives operational excellence through strong field leadership, process standardization, and continuous improvement.

Key Responsibilities

Overall Warehouse Operations

• Lead daily/weekly/monthly warehouse operations (inbound, put-away, picking, packing, shipping, returns).
• Develop and execute operational plans to meet service level and productivity targets.
• Ensure standard operating procedures (SOPs) are followed and continuously improved.

Inventory & Quality Management

• Maintain and improve inventory accuracy through cycle counts and stock audits.
• Establish and manage location control and storage policies.
• Investigate root causes of inventory discrepancies, damages, or shipment errors and implement corrective actions.
• Manage warehouse staff (full-time, temporary, and/or 3PL partners), including scheduling and productivity tracking.
• Coach, train, and evaluate team members to build a high-performance culture.
• Promote strong communication across shifts and teams.

KPI / Cost Control

• Monitor and report warehouse KPIs such as productivity, lead time, OTIF, shrinkage, error rates, and labor efficiency.
• Identify cost-saving opportunities and manage operational budgets effectively.

Safety, Security & Compliance

• Enforce safety policies, EHS standards, and equipment operation compliance (e.g., forklifts).
• Maintain facility security and ensure compliance with internal and external regulations.

WMS / System Operations

• Operate and manage WMS-driven warehouse processes.
• Maintain master data and ensure system accuracy for inventory and order flows.
• Troubleshoot WMS issues and coordinate with IT or HQ teams for enhancements.

Qualifications

• 7+ years of logistics / warehouse operations experience, with proven exposure to end-to-end warehouse processes is required
• Bilingual in Korean and English is a plus, but not required
• High School Diploma or GED; BS/BA Degree preferred
• Proven success in maintaining quality, service, and client relationships in a high-paced setting.
• Experience working in team oriented, multi-shift environment.
• Proven competencies in MS Excel, Word, and Outlook.
• Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred.
• Ability to communicate logically, persuasively, and accurately, both orally and in writing.
• Ability to communicate on a one-to-one basis and before groups to obtain or provide information.
• Ability to work independently and complete assignments from minimal information or under general instructions.
• Ability to work under pressure of time and conflicting demands.
• Ability to develop and maintain effective working relationships with co-workers, supervisors, others.