Store Manager, Retail & Store Manager

Tri‑State BU – Region 02 – Market 02: 1900 East Waterloo Rd, Akron, Ohio 44266

Shift Availability:
Flexible Availability
Time Type:
Full time

Leadership and Management:

• Directly supervises activities of 2+ full‑time employees (Assistant Manager(s), Lead Representative(s), Customer Service Representative(s)).
• Recruits, hires, and trains enthusiastic employees, ensuring excellent customer service.
• Develops, manages, and assigns tasks to keep the store clean, stocked, organized, and well‑kept based on company standards.
• Maintains a professional and supportive image among subordinates and supervisor.
• Schedules employees within company guidelines to maximize customer service and maintain store image.
• Implements non‑discriminatory management skills while hiring, training, counseling, mentoring, motivating and separating employees.

Store Relationships:

• Develops positive relationships with all suppliers.
• Promotes excellent service and resolves customer complaints in a timely, professional manner.
• Provides reliable onsite attendance.
• Promotes and ensures a safe, positive public image within the neighboring community.

Training and Development:

• Prepares ongoing performance appraisals in Workday, including 30‑, 60‑, 90‑, 12‑month and anniversary check‑ins.
• Trains all employees to meet customer service, store image, and marketing standards.
• Trains employees on safety procedures and promotes safety awareness.
• Mentors on cash awareness and expectations to reduce risk.
• Ensures employees complete all required training promptly.

Communications:

• Develops methods to ensure all employees receive proper communication in a timely manner.
• Conducts periodic ongoing communication meetings with all store employees and the District Manager.

Organizing and Planning:

• Evaluates and develops action plans to address store needs.
• Organizes and maintains all store files and manuals.
• Supervises employees to ensure all required reports are completed accurately and timely.
• Ensures merchandise is stocked, displayed attractively, and priced correctly.
• Ensures required employment posters and signs are accessible.

Financial:

• Analyzes daily sales and expenses to maximize sales and net profits.
• Budgets and forecasts P&L lines and manages merchandise margins.
• Safeguards and accounts for all money received and disbursed.
• Conducts other financial analyses necessary to maximize sales and net profits.
• Notifies District Manager of any discrepancies.

• High school diploma or equivalent plus 1–2 years of retail experience, or equivalent education/training.
• Ability to supervise and train equipment, tools, and materials listed in CSR, LSR, and SA job descriptions.
• Ability to supervise and manage functions listed in CSR, LSR, and SA job descriptions.
• Proficiency with a computer and ability to use store systems for reporting, inventory control, cash control, and employment forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• English communication (oral and written).
• Ability to perform essential duties and physical functions described.
• Ability to work in the conditions described.
• Ability to operate a motor vehicle.
• Ability to sit for extended periods.
• Certificates & licenses:
  Food Server (e.g., Serv Safe) and Food Safety Management certification may be required.

• Work a minimum of 50 hours per week.
• Be exposed to temperature extremes in walk‑in coolers, freezers and outdoors.
• Occasionally lift/carry up to 30 lbs from ground to overhead.
• Occasionally lift/carry up to 50 lbs from ground to waist.
• Grasp, reach, and manipulate objects with hands entire shift; requires eye‑hand coordination.
• Push/pull with arms up to 20 lbs.
• Reach overhead.
• Bend and twist at waist.
• Communicate orally.
• Operate a cash register and/or computer keyboard.
• Stoop, kneel, squat, bend, push, pull.
• Work alone.
• Exposed to occasional noise.
• Stand and/or walk entire shift.
• May require climbing a ladder to retrieve materials or remove signs.

• Work requires 50 hours per week, with all shifts, week‑ends, and holidays.
• Perform ~95% of work indoors; cleaning parking lots, gas pumps, taking out garbage, etc.
• Exposure to extreme cold temperatures in walk‑in cooler/freezer.
• Exposure to occasional noise.
• Work with minimum direction and periodic supervision.

This job description outlines the general nature and level of work. It is not a comprehensive inventory of all duties. The position may change, and the company reserves the right to revise this description. No contract or agreement is created.

Circle K is an Equal Opportunity Employer. The company complies with the Americans with Disabilities Act and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation. Please inform our Human Resources Representative if you need assistance.

Hiring Range: $19.00 to $32.00