Housekeeping Team Leader

Company Description

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS

"Heartist®" describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! We believe that the world is more welcoming when we’re connected.

So that we see what we have in common, instead of what sets us apart.

At Pullman, you’ll find social, stylish, and game-changing ways to unleash your athletic energy. Our hotels act as living canvases, designing creative environments shaped around you. New experiences, new acquaintances, new ideas... discover the world of Pullman. OUR WORLD IS YOUR PLAYGROUND!

We are seeking an energetic and detail-driven Housekeeping Team Leader to support the daily operations of our housekeeping department and uphold the high standards Accor is known for. As the Housekeeping Team Leader
, you will play a key role in ensuring our rooms and public areas are presented at their absolute best. You’ll supervise and motivate the housekeeping team, coordinate daily tasks, train new team members, and lead by example on the floor. Your focus on service, cleanliness, and efficiency will directly contribute to guest satisfaction.

• Supervise the housekeeping team throughout daily operations.
• Allocate room and task assignments; ensure all work is completed to Accor brand standards.
• Conduct room inspections, ensuring cleanliness, presentation, and maintenance issues are addressed.
• Maintain a safe and compliant work environment, following Accor and workplace health & safety guidelines.
• Respond promptly to guest requests and ensure exceptional service.
• Lead by example on the floor, stepping into operational cleaning duties as required.

• Previous housekeeping experience in a hotel environment is essential; leadership experience highly regarded.
• Strong eye for detail and a passion for delivering high standards.
• Ability to motivate and guide a diverse team.
• Excellent communication and time-management skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Flexibility to work a rotating roster including weekends and public holidays.
• Knowledge of Accor or similar brand standards is an advantage.