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Customer Service Rep

Guest Arrival & Departure Experience Specialist

Job in Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listing for: The Ritz-Carlton
Full Time position
Listed on 2026-01-11
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A luxury hotel chain in Ras al-Khaimah seeks a Guest Arrival Expert to create exceptional guests' first and last impressions. Responsibilities include guiding guests through their arrival, addressing requests, and providing operational support. No prior experience is necessary, but a high school diploma is required. This role is pivotal in ensuring guests feel welcomed, valued, and well taken care of during their stay, embodying the Gold Standards of service excellence.
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