Duty Engineer - Waldorf Astoria

Job Description

An Duty Engineer is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.

The Duty Engineer is responsible for directly managing, supporting and providing direction and leadership to the Shift Leaders and Technicians. Will be responsible for managing his/her team as well as their financial performance while also taking part in client management and business development. Must possess proven track record and excellent customer relation skills, be innovative, an excellent coach/mentor, capable presenter and have strong financial and analytical skills.

Responsibilities include leadership and guidance to support the growth and development of other engineering staff members; provide high-level client maintenance to ensure existing and new clients that the quality of the services delivered are closely examined; and work with executive management, directors, team leaders/ engineering managers to develop and ensure standards are maintained, specifically in the areas of quality assurance and training.

Must be able to support company revenue targets by leading or supporting existing projects as assigned and support company sales initiatives as requested by the Chief Engineer / Director of Engineering

• Responsible for maintenance issues within the hotel
• Perform daily checks around the hotel
• Conduct lift emergency release procedures as required
• Diagnose, maintain, and repair mechanical equipment within the hotel
• Ensure good relationships are built with internal and external customers
• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
• Develop, implement, and direct all emergency programs
• Develop, implement and manage energy conservation programs for the property to minimize expenses
• Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
• Perform special projects and other responsibilities as assigned
• Responsible for the health and safety of the hotel
• Ensure monthly safety inspections take place and employees are trained accordingly
• Sound knowledge of property operation & maintenance.
• Knowledge of local/national codes with regards to the (hotel) building construction and maintenance.
• Knowledge of planning departmental shift.
• Knowledge of equipment handling & maintenance.
• Knowledge of store management.
• Interpersonal and intercultural skills.
• Motivational skills.
• Communicational, planning & organizational skills.
• Self-confident and adoptable.
• Creative and Innovative.
• Integrity & trustworthiness.
• Self-development.
• Customer focus.
• Energy conservation activities

As Duty Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Advanced knowledge of building management/engineering
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own
• Previous experience in a management role
• Ability to read building specifications, blueprints and as built drawings
• Possess cultural awareness and sensitivity.

• First Aid
• Vocational training in engineering or similar field

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Waldorf Astoria Ras Al Khaimah

Full-time

Waldorf Astoria Hotels & Resorts

Engineering, Maintenance and Facilities

• Role Level: Mid-Level
• Work Type:
  Full-Time
• Country:
  United Arab Emirates
• City:
  Ras Al Khaimah
• Company Website:
• Job Function:
  Engineering Company Industry
• Sector:
  Hospitality