Director – Advising, Tutoring, and Counselling; ATC Center

About AURAK

The American University of Ras Al Khaimah (AURAK) is an internationally accredited institution in the United Arab Emirates, offering undergraduate and graduate programs aligned with global standards. As part of its 2024–2030 strategic growth agenda, AURAK is strengthening its institutional commitment to student success, academic excellence, and holistic student development within a dynamic, multicultural environment.

To advance this vision, AURAK invites applications for the position of Director of the Advising, Tutoring, and Counselling (ATC) Center — a pivotal leadership role shaping the University’s integrated student success strategy.

• Lead the development and implementation of a comprehensive student retention and progression strategy aligned with institutional KPIs.
• Establish the ATC Center as a high-impact, visible hub for academic support, early-alert intervention, and student engagement.
• Drive the enhancement of advising systems, tutoring programs (Math & Science Center, Writing Center, Peer Tutoring), and academic probation frameworks.
• Leverage analytics, dashboards, and performance metrics to inform decision-making and continuous improvement.
• Strengthen cross-functional collaboration with Deans, Department Chairs, Enrollment Management, and the Registrar to address structural and non-academic barriers to student persistence.
• Ensure compliance with FERPA, accessibility regulations, and UAE higher education accreditation requirements.
• Champion evidence-based practices and professional development aligned with global advising standards.

The successful candidate will be an experienced higher education leader with:

• A Master’s degree (Doctorate preferred) in Education, Counseling, Higher Education Administration, Psychology, or a related field.
• A minimum of 12–15 years of progressive leadership experience in student success, advising, academic support, or related domains.
• Demonstrated success in leading multidisciplinary teams and implementing institution-wide retention initiatives.
• Strong analytical capability and experience utilizing student information systems and success technologies.
• Proven ability to translate strategy into measurable outcomes within diverse, multicultural university environments.
• Excellent communication and stakeholder engagement skills.
• Fluency in English;
  Arabic proficiency is advantageous.

This is an opportunity to shape a modern, integrated student success model within a rapidly growing international university in the UAE. The role offers significant strategic influence, executive visibility, and the ability to drive measurable institutional impact.