Office Administrator - Student Life Department; UAE National

Office Administrator - Student Life Department

American University of Ras Al Khaimah

The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of higher education that provides an integrated American-style undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE and by the U.S. regional accreditation association, SACSCOC. AURAK emphasizes a general education curriculum along with specialized study, and is located in Ras Al Khaimah, a rapidly growing region.

AURAK values diversity, inclusiveness and cultural authenticity and is proud to be an equal opportunities employer encouraging applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.

This position supports the Student Life Department within the Office of Student Affairs. The role is primarily administrative, logistical, and clerical, using both oral and written communication daily, and includes event coordination. Daily tasks include managing front desk operations (handling walk-in traffic), overseeing the student attendance process, preparing presentation materials, drafting and managing communications (emails/letters), organizing meetings, and collaborating on activities/events planning that support the department's mission in coordination with the Manager of Student Life, two Senior Student Life Officers, and all unit-initiated activities.

The role assists in planning student programs, events, and activities, including large campus events such as Commencement, Student/Parents-Family Orientation Programs, Global Day, National Day, Open Days, and other key events. The role works cross-functionally with administrative support staff for the Office of Student Affairs. The work environment is student-centered, solution-oriented, and evolving, with high expectations for accuracy, attention to detail, and follow-through on tasks.

• Bachelor's degree
• Intermediate or above proficiency in MS Office (Word, Excel, PowerPoint, and Outlook)

• Have a customer service background with experience or willingness to be student-centered with services
• Strong office management skills, including setting and managing multiple priorities, scheduling, time management, organizational management, interpersonal communication, and problem-solving
• Knowledge of event planning, preparation, and execution
• Excellent administrative skills for an office setting that require solution-oriented thinking and resource management
• Above beginner proficiency is a must, with willingness to learn and use online management software applications (word processing, spreadsheet manipulation, calendar management)
• Excellent communication skills in English, spoken, written, and comprehension
• Ability to work in a setting with sensitive and confidential student information

Minimum 2-4 years' experience in the coordinator/secretarial/administration field.

Bilingual fluency in English and Arabic. English fluency (reading, writing, speaking) is essential, with the ability to communicate effectively and efficiently.

• Service Excellence
• Professional Ethics and Integrity
• Problem-solving
• Time Management
• Teamwork

Manager of the Student Life Department