Manager, Microsoft Copilot and Copilot Agents

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn

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As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Platform/Cloud Engineering

Job Category:

People Leader

All Job Posting Locations:

New Jersey (Any City), Pennsylvania (Any City), Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is seeking the best talent for a Manager, Microsoft Copilot and Copilot Agents to lead the design, deployment, and scaling of Microsoft Copilot and Copilot Agents across the enterprise. This role will champion innovation, drive adoption, and ensure the responsible use of AI technologies to enhance productivity organization‑wide.

The preferred location is Raritan, NJ. Other NJ/PA sites are options plus other locations listed below.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

* Raritan or New Brunswick, NJ

- Requisition Number: R-057639

* Singapore or Belgium

- Requisition Number: R-059363

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Key Responsibilities:

* Develop and maintain a comprehensive understanding of the Copilot architecture, with particular emphasis on data management, privacy, and security protocols.

* Collaborate proactively with Business Technology teams to effectively communicate the benefits and functionalities of Copilot and Copilot Agents.

* Demonstrate expertise in the architecture of Copilot Agents, including integration with Graph API and the Microsoft Power Platform.

* Design, develop, and execute Proofs of Concept (POCs) to evaluate whether solutions meet business needs and are feasible

* Contribute to the development of governance frameworks for Copilot Agents, ensuring adherence to compliance standards and responsible AI practices.

* Engineer prompts and workflows that are tailored to specific business scenarios, thereby optimizing Copilot and agent performance and value delivery.

* Provide technical support by troubleshooting issues and maintaining comprehensive documentation to support enterprise-wide deployments.

* Collaborate with cross-functional teams to establish processes for provisioning Power Platform Environments, ensuring Copilot Studio DLP Policies are properly implemented.

* Work closely with stakeholders to develop and manage a comprehensive inventory of Copilot Studio Agents, related environments, DLP Policies, and licensing.

* Partner with colleagues to identify and quarantine unauthorized Copilot Studio Agents, maintaining a secure and compliant environment.

* Contribute to the implementation of agent lifecycle management processes, supporting ongoing effectiveness through teamwork and shared responsibility.

* Foster and grow a Copilot end user community using Viva Engage and other adoption channels

Qualifications / Requirements:

* Education:

Bachelor's degree or equivalent experience is required; an advanced degree is preferred.

* Professional

Experience:

A minimum of 10 years of overall professional IT experience, including at least 5 years of hands-on work with Microsoft 365 services (e.g., SharePoint, Teams) or related cloud technologies.

* Communication

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