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Technical Support

Genesys Cloud CX Architect - Multichannel IVR Expert

Job in Raritan, Somerset County, New Jersey, 08869, USA
Listing for: Cloud Hybrid Technologies, LLC
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A contact center solutions provider in Raritan, NJ is seeking a professional to support and manage Genesys Cloud CX technologies. Responsibilities include system configuration, administration, and troubleshooting within customer service operations. Candidates should possess exceptional communication and documentation skills, along with hands-on experience in contact center environments and Genesys Cloud. This role requires flexibility to work in various time zones and strong customer handling abilities.
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