IT Infrastructure Service Specialist

Legend Biotech is seeking an IT Infrastructure Service Specialist (Contract) as part of the IT team based in Raritan, NJ
.

The IT Infrastructure Service Specialist (Contract) is a dynamic role that bridges the gap between technology and user experience. As the frontline of IT services for users and C-level individuals, the IT Infrastructure Service Specialist ensures seamless technological interactions within the organization. This position involves a blend of technical prowess and customer service skills to support, manage, and optimize IT systems and services.

• Providing IT support for users as well as C-level individuals in the assigned sites.
• Assistance with conference room meeting support.
• Installing, configuring, and maintaining PCs, peripherals, and mobile devices.
• Following-up on client questions and problems (hardware and software) until resolved.
• Documenting issues and resolutions, producing reports when required.
• Providing administrative support for IT systems, including user role and access permissions.
• Improving and maintaining customer satisfaction.
• Interacting with external service providers for additional support.
• Contributing to testing and system quality compliance.
• Following corporate policies and procedures.
• And other duties and responsibilities as assigned.

• Bachelor's Degree in the field of information technology, computer science, engineering or science is preferred.
• Relevant certifications such as CCNA and A+ are preferred.
• Minimally 3-5 years IT onsite support experience, preferably in pharmaceutical or life science industries.
• Solid knowledge of Windows OS, MS Office, iOS.
• Strong written and verbal communication skills this a must.
• Ability to work independently and solve problems based on guidelines and experience.
• Strong quality and customer service mindset.
• Ability and willingness to learn new technologies and skills.
• Knowledge of system and network administration, cloud based applications is a plus.
• Experience in Office 365, Excel macro, Linux and/or Windows Shell scripting is a plus.

We are committed to creating a workplace where employees can thrive - both professionally and personally. To attract and retain top talent in a highly competitive industry, we offer a best-in-class benefits package that supports well-being, financial stability, and long-term career growth. Our offerings are designed to meet the diverse needs of our team members and their families, ensuring they feel valued and supported every step of the way.

Highlights include medical, dental, and vision insurance as well as a 401(k)-retirement plan with company match that vest fully on day one. Equity and stock options are available to employees in eligible roles. We offer eight weeks of paid parental leave after just three months of employment, and a paid time off policy that includes vacation days, personal days, sick time, 11 company holidays, and 3 floating holidays.

Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs - demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.

Please note:
These benefits are offered exclusively to permanent employees. Contract employees are not eligible for benefits through Legend Biotech.

It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances.

Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions.

Legend Biotech maintains a drug-free workplace.