IT Support Engineer Pharma​/Lab environment

IT Support Engineer with Pharma/Lab Environment Experience

Base pay range: $25.00/hr – $25.00/hr

Work Location:

Onsite 5 days a week in Raritan, NJ

Shift Timing: 1 PM to 10 PM EST

• Experience in supporting overall manufacturing / lab IT systems and IT devices.
• Familiarity with manufacturing, lab and Data Center IT equipment (scanners, printers, tablets, PCs, specialized test equipment, manufacturing line PCs, etc.).
• Advanced troubleshooting/problem solving for AV devices (projectors, microphones, speakers, amplifiers, cameras, displays).
• Advanced troubleshooting/problem solving to narrow down root cause of incidents reported by end users for IT devices and mobility support/management.
• Advanced communication skills to work with multiple teams (Network, Server) and/or OEMs on high priority issues.
• Good knowledge and experience in managing Power Shut Down maintenance activities, including shutting down network devices and servers in Data Center.
• Manage IT Asset lifecycle management for location/region: asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, system updates.
• Basic troubleshooting/problem solving (L1) for network devices (routers, switches, firewalls, wireless access points).

Associate

Contract

Information Technology