Human Factors Engineer

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity.

Learn more at

• Lead contextual research to discover unmet user needs, create usability specifications and requirements, and iteratively test with stakeholders through a robust formative and summative usability process.
• Support human factors efforts for programs from concept through post‑market release, influencing usability activities for product lines with oversight from senior IDHF/UX team members.
• Support user research and insights discovery through design thinking, planning, coordination, observation, data collection, analysis, documentation, and collaboration with cross‑functional teammates.
• Interact closely with multiple product development teams across multiple platforms to complete necessary usability research and documentation, partnering with business leaders and stakeholders for success.
• Develop a good understanding of intended use environments through field experience and user interactions.
• Work on usability problems of diverse scope that impact broader program team and business milestones through partnership and collaboration with senior team members.
• Collaborate with third‑party contractors/consultants to execute usability research activities.
• Leverage human factors standards and best practices to inform new product designs and ensure concepts support safe, effective, and satisfying use.
• Plan, field, and report various user research activities, including ethnography, focus groups, formative usability tests, and HF validation tests.
• Consolidate user feedback into meaningful design insights and actionable recommendations.
• Perform thoughtful and thorough root cause analysis for use‑related problems that arise during hands‑on usability tests.
• Develop an understanding of use environments and participate in the creation of user workflows.
• Understand the regulatory imperative for medical device human factors, including IEC 62366 and FDA's final HF guidance.
• Contribute to human factors documentation, including test plans and reports, expert reviews, use‑related risk analyses, use specifications, known problems analyses, and HF engineering reports.
• Author study documentation such as informed consent forms, participant recruitment screeners, moderator guides, and use error checklists.

• BS/BA Degree in Human Factors Engineering (HFE), Usability Engineering, Cognitive Science, Anthropology, or equivalent; post‑graduate degrees are a plus.

• Minimum of 2 years' human factors/usability engineering experience or equivalent in product development and customer interactions.
• Experience planning and executing all aspects of the HFE process, including ethnographic research, formative and summative studies, documentation for design control and risk management, and moderating studies.
• Familiarity with FDA, ISO, AAMI, and other relevant usability regulations and standards.
• Strong knowledge of human factors principles and task/use‑related risk analysis methods.
• Knowledge of user interface and experience principles for hardware and software, workload, perception, and cognition.
• Basic knowledge of anthropometrics, biomechanics, and physiology.
• Experience consolidating user feedback into concise, meaningful design insights and actionable recommendations.
• Ability to negotiate with stakeholders and provide disposition feedback or suggestions.
• Experience performing root cause analysis for use‑related problems.
• Experience partnering with R&D, Marketing, and Development teams to define and uphold usability best practices.
• Medical device product development or experience is a strong plus.
• Clinical experience and/or professional experience in software or GUI development is a strong…