Print Production Specialist

Job Description

Field Representative II, MS Onsite Technical Support

We are seeking a detail-oriented and technically skilled Print Shop Operator to join our growing in-house print center. As demand for high-quality internal collateral continues to rise, we need a dedicated professional to manage the end-to-end production of marketing materials, training documents, presentations, and large-format displays. The ideal candidate is a hands‑on problem solver who takes pride in producing flawless physical materials and thrives in a fast‑paced corporate environment with multiple deadlines.

• Operate high-volume digital production printers (e.g., Ricoh) and large‑format plotters (e.g., Roland) to deliver high-quality output.
• Manage the print queue and review incoming digital files for formatting, bleed, and resolution issues prior to printing (pre‑flighting).
• Calibrate equipment regularly to ensure brand color consistency across all projects.
• Perform routine maintenance, clear paper jams, and resolve minor technical issues; coordinate with vendors for major repairs.
• Utilize finishing equipment for cutting, folding, saddle‑stitching, coil/comb binding, laminating, and scoring.
• Organize, shrink‑wrap, and package finished jobs for safe inter‑office delivery or shipping.
• Conduct rigorous quality control checks to ensure accurate pagination, cleanliness, and alignment.

• High school diploma or equivalent.
• Minimum 3 years in a related role; 5 years preferred.
• Proficiency with high‑speed digital copiers/printers and offline finishing equipment (guillotines, folders, binders).
• Intermediate knowledge of Adobe Acrobat Pro (for pre‑flighting) and Microsoft Office Suite.
• Strong time management and ability to prioritize rush jobs without compromising quality.
• Professional appearance and adherence to company dress standards.
• Maintain a clean and organized work area.
• Meet company attendance standards; 40‑hour workweek, Monday–Friday.

• Familiarity with Fiery Command Work Station or Versa Works RIP software.
• Basic design skills in Adobe InDesign or Illustrator for minor file adjustments.

• Ability to stand for extended periods (50–75% of the workday).
• Ability to lift and move paper boxes and supplies weighing up to 50 lbs.
• Manual dexterity for precise finishing tasks.

This job description reflects the general nature and level of work expected. It is not an exhaustive list of all responsibilities, skills, or working conditions associated with the role.

Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us  are a team of information seekers and customer‑obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high‑performance team culture and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future.

If you are seeking a purpose‑driven and passionate team, come create with us, and help drive our high‑performance culture of excellence into tomorrow.

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.